Privacy Policy

Controller and scope

This notice is provided by TBS Grup Metal Sanayi Ticaret Limited Şirketi / Türkiye Bilardo Sanayi – Sapelli as controller for turkiyebilardo.com visitors, customers, quotation/service/distributor applicants and people who contact us digitally.

Data we process

• Identity and contact: name, company, phone, email and address.
• Order and transaction: product, price, payment method, invoice, delivery, service and communication records. We do not store your full card number.
• Digital records: IP, device/browser, date-time, page and security logs, and preference cookies.

Purposes and legal bases

Data is processed to answer requests, form and perform orders/contracts, manage payment and delivery, meet invoicing/accounting duties, provide service/warranty, prevent fraud and protect legal rights, relying on contract, legal obligation, legitimate interest and, where required, consent.

Sharing, retention and security

Data may be shared only as necessary with payment institutions/banks, logistics and installation teams, accounting/IT providers and authorised public bodies. It is retained for contractual and statutory periods, then deleted, destroyed or anonymised. Reasonable controls include access management, backups, logging and SSL/TLS.

Your rights and requests

You may request access, information, correction, deletion/restriction where applicable, information about recipients and exercise other rights under applicable data-protection law by contacting info@turkiyebilardo.com with sufficient information to verify your identity.